Public and Behavioral Health
The Public and Behavioral Health prepares students to support individuals, families, and communities through compassionate, skill-based service. Students gain practical training in communication, ethics, and case management, leading to careers in social services, community agencies, and related fields or continued education. This program is approved by the Texas Health and Human Services Commission and has been a member of the South Southwest Addiction Technology Transfer Center consortium (SSWATTC) funded by Substance Abuse Mental Health Services Administration (SAMHSA) since 1993.
- Career Path
- Health Sciences
Meet LaSonda McDuffie
- Public and Behavioral Health
- Class of 2025
- Prepare for a Career That Helps Others
- “This program has been an amazing experience and helped prepare me to make a difference in my community.”
Programs
Human Service Technology, A.A.S.
The Human Service Technology program is designed for students interested in the broad field of human services. This degree equips students for employment as technicians in a wide range of human service facilities offering services to varied populations.
This is an open admission program. Students who meet documentation and info session requirements are accepted.
| Term | Applications Accepted |
|---|---|
| Spring (January) | Ongoing |
| Summer (June) | Ongoing |
| Fall (August) | Ongoing |
Prerequisite Course: HPRS 1201 - Introduction to Health Professions
Completion of the HPRS 1201 course with a minimum grade of ‘C’ or proof of current enrollment. Completion within the first 9 credit hours of starting the program is required.
Houston City College supports, and the College is committed to, providing a learning and working environment that promotes personal integrity, civility, and mutual respect in an environment free of discrimination and harassment on the basis of race, color, religion, sex, gender identity and gender expression, national origin, age, disability, sexual orientation, or veteran status.
In compliance with Section 504 of the Rehabilitation Act and under the Americans with Disabilities Act, Ability Services at each College within the Houston City College System is responsible for arranging reasonable accommodations for all qualified students with a documented disability (e.g. physical, learning, psychiatric, vision, hearing, etc.) to ensure equal access to all programs and activities at the College. Students who need to arrange reasonable accommodations must contact Ability Services at the College(s) (Central, Coleman, Northeast, Northwest, Southeast, and Southwest) the student plans to attend. Due to the high demand for services and the nature of certain disabilities, it is recommended that students meet with an ADA Counselor at least 60 days prior to the beginning of each term. Every effort will be made to arrange accommodations; however, failure to provide sufficient advance notice may impede service delivery.
The Essential Functions for the Human Service Technology AAS Program are those attributes and characteristics that involve cognition, skill, thoughts, and feelings. These functions are not used as part of the admission process. Rather, they are identified to provide students with the ability to determine if they may need some level of accommodation. Once identified, the student can be referred to the appropriate source for accommodation assistance.
HUMANSERVICE TECHNOLOGY-AAS PROGRAM ESSENTIAL FUNCTIONS
Human Service Skills
The skills listed in this skills catalog are considered basic human service generalist skills. However, it is clear that no entry-level human service associate has attained proficiency in all of these areas. In designing this catalog, we have taken into consideration many standards in the field of human services. We have tried to include the skills you will need to be successful in your chosen area.
A. Interviewing
1. Talk with people comfortably, productively, and effectively.
2. Relate to a wide range of client populations (i.e. the disadvantaged, aged, sick, handicapped, dying, children, addicted, retarded, minority groups etc.)
3. Listen and obtain information, "reading the feeling tones" of what people say and reporting the behaviors people exhibit in interviews.
4. Give and interpret information and appropriately respond to reactions.
5. Help people state and clarify their problems or concerns.
6. Provide positive feedback.
7. Provide negative feedback.
8. Acquire the ability to sense your own impact on the client.
9. Be able to identify areas where you cannot relate and accept your own limitations.
B. Observing and Recording
1. Observe and record behavior, emotions, social and physical characteristics of people and settings; recordings should be done in simple descriptive forms according to your agency’s format.
2. Be able to adapt to different recording procedures.
3. Acquire skill in reporting interpretations of observations.
4. Write a client progress report based on care plan and observation.
5. Gather information about your agency’s policies and procedures.
C. Interpersonal Skills
1. Be able to come across as genuine without jeopardizing your ability to be professional.
2. Be able to establish accurate empathy, the ability to "hear" and "feel" the other person.
3. Be able to establish non-possessive warmth, the ability to establish a caring but not
consuming relationship with the client.
4. Be able to say "no" and help clients and reinterpret their demands into realistic needs.
5. Acquires skill in dealing with other social welfare and mental health professionals in various role relationships.
D. Group Work
1. Be a member of a group where interaction takes place.
2. Acquire basic skill in leading a group.
3. Organize and develop a group as a process facilitator rather than as a group leader.
4. Acquire basic skills in group counseling (giving information, exploring alternatives to effect behavior change).
5. Be able to help a group establish and clarify goals.
6. Facilitate group problem solving.
E. Instructional Methods
1. Teach daily living skills and knowledge to individuals (i.e. budgeting, grooming, home management, minor maintenance of home or car, birth control, AIDS prevention, etc.)
2. Teach a small group.
3. Be able to prepare a simple lesson plan with goals, common visual aids, etc.
4. Teach some new material to staff members.
F. Exercise of Authority
1. Be honest, firm, and yet supportive when exercising control (i.e., sending clients to their rooms, back to prison, taking away privileges, etc.)
2. Be able to say “NO” and still be able to keep communication channels open.
3. Be able to relate openly and honestly to persons in authority (supervisors, teachers, agency staff, administrators, etc.)
G. Consultation
1. Be able to consult without assuming the problem yourself.
2. Consult with other workers about individuals
3. Be able to recognize when you need to consult about your own clients.
H. Community Process
1. Be involved with a community self-help group (i.e. clean up project, crime watch, elder check- up etc.)
2. Organize a community service project.
3. Be able to identify community issues and needs.
4. Activate community resources on behalf of clients.
I. Assessment
1. Be able to take a complete social history.
2. Be able to make some recommendations from the information gathered.
3. Practice using a genogram.
4. Be familiar with DSM-4 criteria for substance disorders and other mental health issues.
5. Demonstrate a familiarity with currently used assessment tests.
J. Screening
1. Determine the client's needs.
2. Determine eligibility and appropriateness for admission to your agency.
3. Be familiar with the services offered by your agency.
K. Intake
1. Be knowledgeable about your agency’s intake procedures.
2. Be knowledgeable about the intake procedures of at least one other type of care provider.
3. Know the legal forms that must be signed (if any) during an intake.
L. Orienting the Client
1. Explain basic expectations of your service.
2. Explain clients’ rights.
3. Explain the schedule to the client.
4. Relate to the client's behavioral expectations and limitations.
M. Treatment Planning
1. Be able to identify problems according to the order they will be dealt with.
2. Know a basic care plan format.
3. Be able to identify short and long-term goals with the client.
4. Select the best treatment modality, one that will meet the client’s needs.
N. Case Management
1. Be able to monitor a care plan for accuracy and progress.
2. Provide for the coordination of additional services where needed (i.e. medical, legal, job training etc.)
O. Referral
1. Have a complete set of referral sources.
2. Understand the referral process and demonstrate its use.
P. Crisis Intervention
1. Demonstrate ability to identify a crisis.
2. Have an understanding of the effects of a crisis on a client.
3. Know legal issues involved with crisis intervention.
4. Use basic intervention skills.
5. Attend basic crisis intervention class, course etc.
Q. Counseling
1. Show skill in being able to choose a proper counseling method for your clients.
2. Demonstrate ability to be eclectic.
3. Demonstrate an understanding of the currently accepted counseling methods for use with your particular clients.
Have Questions?
We are here to help.
Human Service Technology
- Duration
- 2 years (full time)
- Program Format
-
- In-Person
- Campus Location
- Total Minimum Credits: 60
-
View the Human Service Technology, A.A.S. Program degree plan to see the total credit hours required.
- Cost
-
Enter the semester credit hours into the Tuition & Cost Calculator to estimate tuition.
Public Health, A.A.S.
The Associate of Applied Science (A.A.S.) in Public Health is a two-year undergraduate degree designed to provide students with a strong foundation in the core principles and practices of public health. This program equips students with the knowledge and practical skills necessary to promote health, prevent disease, and improve the well-being of individuals and communities. Graduates of the Public Health AAS program will be prepared for entry-level positions in a variety of public health settings and will have the opportunity to transfer to a four-year institution to pursue a bachelor’s degree or higher in public health or a related field. In addition, students completing this program will earn State of Texas certification as Community Health Workers, providing them with valuable professional credentials that enhance employability and career advancement opportunities.
- Duration
- 2 years (full time)
- Program Format
-
- Hybrid
- Campus Location
- Total minimum credits: 60
-
View the Public Health, A.A.S. degree plan to see the total credit hours required.
- Cost
-
Enter the semester credit hours into the Tuition & Cost Calculator to estimate tuition.
Chemical Dependency Counselor, C1
The Human Service Technology program is designed for students interested in the broad field of human services. This degree equips students for employment as technicians in a wide range of human service facilities offering services to varied populations.
This is an open admission program. Students who meet documentation and info session requirements are accepted.
| Term | Applications Accepted |
|---|---|
| Spring (January) | Ongoing |
| Summer (June) | Ongoing |
| Fall (August) | Ongoing |
Prerequisite Course: HPRS 1201 - Introduction to Health Professions
Completion of the HPRS 1201 course with a minimum grade of ‘C’ or proof of current enrollment. Completion within the first 9 credit hours of starting the program is required.
All Human Services Occupational Skills Awards (OSAs) and Level 1 Certificates are stackable into the Human Services Associate of Applied Science (AAS) degree.
- Completion of the AAS requires three practicum courses, which must be taken one at a time. To avoid delays, it is important to follow your degree plan carefully so that practicums are not left until the end of your program. Students must apply and be approved for practicum placement before enrolling in a Practicum course.
- If you have concerns about your eligibility for licensure in the State of Texas due to your criminal background history, it is recommended that you request a Criminal Background Evaluation through the LCDC Texas website prior to applying for the LCDC certificate. The evaluation fee is $50.
- Register for classes and attend practicum orientation. The student must apply and be approved for the practicum.
- Schedule an appointment with an Academic Advisor to set up a degree plan.
Have Questions?
We are here to help.
Human Service Technology
- Duration
- 2 semesters (full time)
- Program Format
-
- In-Person
- Campus Location
- Total Minimum Credits: 26
-
View the Chemical Dependency Counselor, C1 to see the total credit hours required.
- Cost
-
Enter the semester credit hours into the Tuition & Cost Calculator to estimate tuition.
Community Health Worker, O.S.A.
Community Health Workers are individuals who work either for pay or as volunteers in association with the local health care system in both urban and rural environments and usually share ethnicity, language, socioeconomic status and life experiences with the community members they serve.
This is an open admission program. Students who meet documentation and info session requirements are accepted.
| Term | Applications Accepted |
|---|---|
| Fall (August) | Ongoing |
| Spring (January) | Ongoing |
All Human Services Occupational Skills Awards (OSAs) and Level 1 Certificates are stackable into the Human Services Associate of Applied Science (AAS) degree.
- Completion of the AAS requires three practicum courses, which must be taken one at a time. To avoid delays, it is important to follow your degree plan carefully so that practicums are not left until the end of your program. Students must apply and be approved for practicum placement before enrolling in a Practicum course.
- If you have concerns about your eligibility for licensure in the State of Texas due to your criminal background history, it is recommended that you request a Criminal Background Evaluation through the LCDC Texas website prior to applying for the LCDC certificate. The evaluation fee is $50.
- Register for classes and attend practicum orientation. The student must apply and be approved for the practicum.
- Schedule an appointment with an Academic Advisor to set up a degree plan.
| Certification Name |
TEA Resource Link |
Third-Party Certfiication Agency |
Third-Party Certification Agency Website |
|---|---|---|---|
| Community Health Worker | Texas Department of State and Health Services | Resource Link |
Have Questions?
We are here to help.
Human Service Technology
- Duration
- 3 semesters (full time)
- Program Format
-
- In-Person
- Campus Location
- Total Minimum Credits: 14
-
View the Community Health Worker, O.S.A. to see the total credit hours required.
- Cost
-
Enter the semester credit hours into the Tuition & Cost Calculator to estimate tuition.
Human Service Technology - Certified Prevention Specialist, O.S.A.
The Certified Prevention Specialist Occupational Skills Award (OSA) completes the educational requirement of the Texas Certification Board of Addiction Professionals (TCBAP), Certified Prevention Specialist. In order to obtain the complete certification, a student must take an additional 2000 hours of field work and pass a written exam.
This is an open admission program. Students who meet documentation and info session requirements are accepted.
| Term | Applications Accepted |
|---|---|
| Spring (January) | Ongoing |
| Summer (June) | Ongoing |
| Fall (August) | Ongoing |
All Human Services Occupational Skills Awards (OSAs) and Level 1 Certificates are stackable into the Human Services Associate of Applied Science (AAS) degree.
- Completion of the AAS requires three practicum courses, which must be taken one at a time. To avoid delays, it is important to follow your degree plan carefully so that practicums are not left until the end of your program. Students must apply and be approved for practicum placement before enrolling in a Practicum course.
- If you have concerns about your eligibility for licensure in the State of Texas due to your criminal background history, it is recommended that you request a Criminal Background Evaluation through the LCDC Texas website prior to applying for the LCDC certificate. The evaluation fee is $50.
- Register for classes and attend practicum orientation. The student must apply and be approved for the practicum.
- Schedule an appointment with an Academic Advisor to set up a degree plan.
Have Questions?
We are here to help.
Human Service Technology
- Duration
- 3 semesters (full time)
- Program Format
-
- In-Person
- Campus Location
- Total Minimum Credits: 11
-
View the Human Service Technology - Certified Prevention Specialist, O.S.A. degree plan to see the total credit hours required.
- Cost
-
Enter the semester credit hours into the Tuition & Cost Calculator to estimate tuition.
LaSonda McDuffie
My experience in the Human Service Technology program has been amazing, to say the least.
LaSonda McDuffie
Human Service Technology, Class of 2025
Career Outlook
This overview highlights key labor market indicators for University Transfer and Workforce Training careers in this field in the Houston area, including the number of currently employed, the median annual salary for the occupation, and the job growth.
Average Salary
50th percentile (median) salary range in the Houston area.
Currently Employed
3,352 currently employed in the Greater Houston area.
Projected Growth
6.9% projected growth for 2026-2030.