JOB AID
Setup for “First Day (Inclusive Access) Course Materials” Link

Steps	
1. Log into Canvas with your instructor username and password and navigate to the course that requires the First Day (Inclusive Access) Course Materials link.

2. Click Settings from the left-hand navigation.
a. If Settings is not available, make sure that you are in the course as a teacher. Once you are, Settings will appear.	

Steps	

3. Click the Navigation tab, and scroll down to the hidden items, at the bottom of the list.	

Steps	

4. Look for First Day (Inclusive Access) Course Materials in the list.	
5. Click and hold First Day (Inclusive Access) Course Materials and drag it up to the list of active navigation links.	
If the Purchase Course Materials link is an active navigation link, select it and d it down to the hidden items, to prevent student confusion for this course only.	

rag

Steps	

6. Click Save.

7. The First Day (Inclusive Access) Course Materials link will now be available in the left-hand navigation of your course. You may have to refresh your window to see it.	

Steps	
8. Repeat these steps any additional sections that require the Course Materials link.	
9. Await the Publisher Rep. training for connecting your First Day Inclusive Access Course Material link in Canvas to the Publisher Courseware or eText so you and your student can have access to the course materials. You must complete this step for you student to access their First Day Materials	

Setup First Day (Inclusive Access) Course Materials Link Tutorial

1. https://edutube.hccs.edu/media/Part+1A+Setup+for+First+Day+%28Inclusive+Access%2 9+Course+Material+link+in+Canvas+-+August+14th+2020%2C+8A27A56+pm/1_9txkll21
2. https://vimeo.com/303360564

	Merged courses can cause student access issues. If you are merging your courses within Canvas, please let your bookstore manager, LaTonya Pate (LPate@bncollege.com) and I (donald.parker@hccs.edu) know ASAP.	

Customer Care Contact Information
Customer Care is available 24/7* to help students with questions about accessing their course material, using their eTextbook, or opting-out or in to the First Day program. Be sure to share the below information with your students.
*Please note that Customer Care currently has limited hours of operation and will be available to assist students Monday – Friday, 9 a.m. to 6 p.m. (Eastern Time).
Link to Customer Care website: customercare.bncollege.com
Open a ticket Online for the Customer Care team: https://tinyurl.com/customercarerequest
Email the Customer Care team: bookstorecustomercare@bncollege.com
Call the Customer Care team: 1-844-9-EBOOKS (1-844-932-6657)